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©
2000 PCchairs Ltd., |
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Here
at PCchairs we understand the importance of great service. We strive to
make your purchasing experience as comfortable as our products. And it
is our goal to make you happy. Below is a helpful knowledge base and our
policies. If you can't find what you need here or have questions, please
use our contact form, or call 800-935-5260
between 8:00AM and 5:00PM (CST) Monday-Friday. All other times, leave
us a message and we will be happy to call you back and take your order.
Pricing and Method of Payment
All prices are in U.S. dollars and apply to online purchases. Phone orders are welcome and can be placed by calling our Customer Service department at (800) 935-5260. We accept payment through VISA, MasterCard and American Express.
Shipping
and Handling - 
All
Chairs ship within 48 hours of receiving the order. All
shipping and handling in the 48 contiguous states is free.
Depending on the quantity you are ordering, we ship via UPS ground or
common carrier. For orders shipping to Alaska, Hawaii or outside the USA,
PCchairs.com has negotiated preferred freight rates that are passed on
to you. These orders will be confirmed with you via e-mail with the total
amount, including your freight charges, before shipping.
Safe and Secure Ordering
At PCchairs
we've taken extensive precautions to protect you while shopping with us,
so you never have to worry about credit card safety. Our secure server
software (SSL) is the industry standard and among the best software today
for secure commerce transactions. It encrypts all of your personal information,
including credit card number, name and address, so that it cannot be read
as the information travels over the Internet. If you still do not wish
to use your credit card on the Internet, no problem! Just phone our Customer
Service Line at 800-935-5260 between 8:00AM and 5:00PM (CST) Monday-Friday.
View
Privacy Policy
Ordering Help
If you have any questions or need help in ordering, give us a call. There are many choices for consideration, and we want to make sure that your selection is the best for you and your workspace! You can contact us using our contact form, or by calling us at 800-935-5260 between 8:00AM and 5:00PM (CST) Monday-Friday. All other times, leave us a message and we will be happy to call you back and take your order.
Satisfaction
Guarantee
At PCchairs, customer satisfaction is our number one priority. Try our products, examine them, use them for a full 45 days without risk. If you are not satisfied you may return the product for a refund (see return policy). After 45 days, all products are backed by our 15-year warranty.
Product Warranty
All PCchairs' products are carefully manufactured, tested and inspected at the factory. Our office chairs come with an unconditional warranty against defects in material or workmanship for a period of 15 years from date of purchase. If any item proves defective due to faulty material or workmanship, PCchairs will, at its' option, repair the defective item or furnish a new item of the same type.
* Any modification, alteration or non-authorized repair to your PCchair will nullify this warranty.
Return Policy
We take pride in the quality and value of everything we offer. That is why we offer a 45-day money back guarantee. If for any reason you are unsatisfied with a purchase, you may return it for a credit or refund.
If you need to return
an item, please read the following:
Glides or Casters
Stationary Glides or Rolling Casters?, You decide, there is no extra charge.
Service Bookmarks:
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Contact Us form |
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Shipping and Handling |
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Safe and Secure Ordering |
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Ordering Help |
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Satisfaction Guarantee |
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Product Warranty |
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Return Policy |
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Privacy Policy |
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Stationary
Glides or Rolling Casters? |
Easy
Assembly
Owners Manuals:
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Task Series |
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Managerial Series |
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Specialty Series, SP01 |
| "The assembly
was a lot easier than the other chairs that I have bought . . ." - Tak Kwok, Staten Island, NY |
